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Security and visitors

Your parcel has arrived, get notified on your phone

The security guard logs the package and the person living in the apartment is notified. A second notification arrives at handover.

Available on the web, Android and iOS apps.

Problem

Packages piling up at security

Packages pile up in the guard booth, residents do not know they have arrived, and the guard phones them one by one. When who took which package is not written in a logbook, lost-package arguments begin.

How does it work?

  1. 1

    The guard logs it

    A parcel, envelope or food order is logged with the recipient, company and a note; a photo can be added if wanted.

  2. 2

    The resident is notified

    The person living in the apartment (the tenant if there is one, otherwise the owner) gets a notification in the app and can see the photo too.

  3. 3

    Handover is recorded

    When the package is handed over, the name of the person who received it is written and a second notification goes to the resident.

What can you do?

  • Record with photo

    A photo of the package is added to the record and appears in the notification.

  • Parcel, envelope, food

    Different delivery types are logged on the same screen.

  • On behalf of management and staff

    Deliveries arriving for management or staff instead of an apartment can be logged as well.

  • No double handover

    A package that has been handed over cannot be marked as handed over a second time.

  • Notification setting

    If the manager wishes, parcel notifications sent to residents can be turned off.

Frequently asked questions

How does the resident receive the notification?

As a notification in the Apartora app. No SMS or e-mail is sent.

Who logs the parcel?

The building’s security guard logs it, from their own app or from the web panel.

Who is notified in a rented apartment?

If a tenant is registered in the apartment, the tenant; otherwise the owner.

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Other features

  • Bank reconciliation
  • Income and expense transparency
  • Tenant and owner tracking
  • Bulk resident invitations
  • Legal documents
  • Service directory
  • Patrol and cleaning rounds
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